TERMS & CONDITIONS

Last updated: 18/12/2022

1. General Provisions

These Terms & Conditions govern access to and use of the BALAHON website, as well as the placement and fulfillment of orders.

By using the BALAHON website, the user confirms that they have read and accepted these Terms.

2. About the Brand

The website is operated by BALAHON.
Jurisdiction: Bulgaria

For any inquiries, please contact us at:
support@balahon.co

3. Use of the Website

The website is intended for personal, non‑commercial use.

Any commercial use of the website or its materials is permitted only with prior written consent from BALAHON.

Users agree to:

    • use the website lawfully
    • refrain from actions that may disrupt its operation or security
    • not infringe the rights of BALAHON or third parties

BALAHON reserves the right to restrict or suspend access to the website in case of breach of these Terms.

4. Product Information

We strive to provide accurate and up‑to‑date product information, including descriptions, materials, sizes, and images.

All essential product information is provided on individual product pages.

Minor variations between product images and actual items may occur due to lighting conditions, photography methods, and differences in display screens.

5. Placing an Order

Placing an order on the website constitutes the user’s intention to purchase the selected item under the terms presented.

An order is considered accepted once a confirmation email has been sent.

In exceptional cases, an order may be declined if fulfillment is not possible.

6. Prices and Payment

All prices are displayed on the website and may change without prior notice.

Payments are processed through third‑party payment service providers.
BALAHON does not store or process users’ payment details.

7. Delivery

Information about available delivery methods, timeframes, and costs is provided at checkout or in a dedicated website section.

BALAHON is not responsible for delivery delays caused by circumstances beyond our control.

8. Returns and Refunds

Returns and refunds are governed by the Returns & Refunds section available on the website and form an integral part of these Terms.

9. Intellectual Property

All website content — including text, images, logos, and design elements — is the intellectual property of BALAHON or used with proper authorization.

Any reproduction, distribution, or other unauthorized use of website materials is prohibited without prior written consent from BALAHON.

10. Limitation of Liability

BALAHON shall not be liable for any losses arising from the use or inability to use the website, including technical malfunctions or temporary unavailability, except where liability is required by applicable law.

11. Third-Party Links

The website may contain links to third‑party websites that are not controlled by BALAHON.

BALAHON is not responsible for the content, policies, or practices of such external websites.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Bulgaria and applicable European Union regulations.

13. Amendments

BALAHON reserves the right to update or amend these Terms at any time.

The current version will always be available on the website with the date of the latest update indicated.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

support@balahon.co